(206) 666-3885

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(206) 666-3885

We provide expert solutions for public safety and emergency responders, including cybersecurity compliance and managed IT support tailored for fire departments. Our services also ensure HIPAA compliance for EMS, and we offer virtual CIO services specifically designed for fire department IT services.

IT Solutions for First Responders

IT Solutions for First RespondersIT Solutions for First RespondersIT Solutions for First Responders
Contact Us Today

We provide expert solutions for public safety and emergency responders, including cybersecurity compliance and managed IT support tailored for fire departments. Our services also ensure HIPAA compliance for EMS, and we offer virtual CIO services specifically designed for fire department IT services.

IT Solutions for First Responders

IT Solutions for First RespondersIT Solutions for First RespondersIT Solutions for First Responders
Contact Us Today

About Us

We are a unique IT company built BY first responders FOR first responders, combining 150+ years of fire department IT services and EMS experience with enterprise-level Microsoft expertise. Our focus is on delivering mission-critical technology support that truly understands the urgency of when seconds count, while also ensuring cybersecurity compliance and HIPAA compliance for EMS. Additionally, we offer managed IT support and virtual CIO services specifically tailored for fire departments.

How can the ITMedics help you?

Managed IT Support

Modernize with Microsoft 365 & Cloud Services

Cybersecurity & Compliance Management

We provide 24/7 monitoring and support for all your technology systems, including managed IT support that ensures your fire department IT services keep your stations and apparatus connected when it matters most. Our solutions also focus on cybersecurity compliance and HIPAA compliance EMS requirements. Schedule a station visit to learn more about how our virtual CIO for the fire department can help.

Cybersecurity & Compliance Management

Modernize with Microsoft 365 & Cloud Services

Cybersecurity & Compliance Management

We ensure cybersecurity compliance by protecting your sensitive data with enterprise-grade security, all while adhering to HIPAA compliance EMS, CJIS, and other public safety requirements. Secure your fire department today with our managed IT support and virtual CIO fire department services!

Modernize with Microsoft 365 & Cloud Services

Modernize with Microsoft 365 & Cloud Services

Modernize with Microsoft 365 & Cloud Services

We implement and optimize Teams, SharePoint, Exchange, Power Platform, AI, BI, and the full Microsoft ecosystem specifically configured for emergency services operations, including fire department IT services, reporting, and workflows. Our solutions also ensure cybersecurity compliance and HIPAA compliance for EMS, alongside offering managed IT support and virtual CIO services for fire departments.

Infrastructure & Network Solutions

Emergency Services Technology Integration

Modernize with Microsoft 365 & Cloud Services

From station Wi-Fi to FirstNet integration and mobile command connectivity, we design networks that support your fire department IT services while ensuring cybersecurity compliance. Our solutions also cater to HIPAA compliance for EMS, providing managed IT support and virtual CIO services tailored for fire departments.

Strategic IT Planning & Consulting

Emergency Services Technology Integration

Emergency Services Technology Integration

As your virtual CIO for the fire department, we develop technology roadmaps, manage budgets, and align IT investments with your operational goals, ensuring that your cybersecurity compliance and HIPAA compliance for EMS are always met. Our managed IT support includes tailored fire department IT services to enhance your overall efficiency.

Emergency Services Technology Integration

Emergency Services Technology Integration

Emergency Services Technology Integration

We specialize in CAD/RMS systems, dispatch consoles, MDT configurations, and alerting systems that integrate seamlessly with your existing infrastructure, all while ensuring cybersecurity compliance and supporting fire department IT services. Our solutions also address HIPAA compliance for EMS and are backed by managed IT support and a virtual CIO for your fire department.

ITMedics deliver a comprehensive strategic IT assessments tailored for emergency services and public sector agencies.

Endpoint Management & Intune Deployment

Backup, Disaster Recovery & Business Continuity

Endpoint Management & Intune Deployment

We provide 24/7 monitoring and support for all your technology systems, including managed IT support that ensures your fire department IT services keep your stations and apparatus connected when it matters most. Our solutions also focus on cybersecurity compliance and HIPAA compliance EMS requirements. Schedule a station visit to learn more about how our virtual CIO for the fire department can help.

Power Platform & Custom Applications

Backup, Disaster Recovery & Business Continuity

Endpoint Management & Intune Deployment

We ensure cybersecurity compliance by protecting your sensitive data with enterprise-grade security, all while adhering to HIPAA compliance EMS, CJIS, and other public safety requirements. Secure your fire department today with our managed IT support and virtual CIO fire department services!

Backup, Disaster Recovery & Business Continuity

Backup, Disaster Recovery & Business Continuity

Backup, Disaster Recovery & Business Continuity

We implement and optimize Teams, SharePoint, Exchange, Power Platform, AI, BI, and the full Microsoft ecosystem specifically configured for emergency services operations, including fire department IT services, reporting, and workflows. Our solutions also ensure cybersecurity compliance and HIPAA compliance for EMS, alongside offering managed IT support and virtual CIO services for fire departments.

Special Projects & Migrations

Vendor Management & Procurement Services

Backup, Disaster Recovery & Business Continuity

From station Wi-Fi to FirstNet integration and mobile command connectivity, we design networks that support your fire department IT services while ensuring cybersecurity compliance. Our solutions also cater to HIPAA compliance for EMS, providing managed IT support and virtual CIO services tailored for fire departments.

Technology Training & User Adoption

Vendor Management & Procurement Services

Vendor Management & Procurement Services

As your virtual CIO for the fire department, we develop technology roadmaps, manage budgets, and align IT investments with your operational goals, ensuring that your cybersecurity compliance and HIPAA compliance for EMS are always met. Our managed IT support includes tailored fire department IT services to enhance your overall efficiency.

Vendor Management & Procurement Services

Vendor Management & Procurement Services

Vendor Management & Procurement Services

We specialize in CAD/RMS systems, dispatch consoles, MDT configurations, and alerting systems that integrate seamlessly with your existing infrastructure, all while ensuring cybersecurity compliance and supporting fire department IT services. Our solutions also address HIPAA compliance for EMS and are backed by managed IT support and a virtual CIO for your fire department.

Four IT professionals smiling around a table with a phone, captioned 'Your IT Medics'.

Animated in the best way possible

Animated in the best way possible

Animated in the best way possible

We are a unique IT company built BY first responders FOR first responders, combining 150+ years of fire department IT services and EMS experience with enterprise-level Microsoft expertise. Our focus is on delivering mission-critical technology support that truly understands the urgency of when seconds count, while also ensuring cybersecur

We are a unique IT company built BY first responders FOR first responders, combining 150+ years of fire department IT services and EMS experience with enterprise-level Microsoft expertise. Our focus is on delivering mission-critical technology support that truly understands the urgency of when seconds count, while also ensuring cybersecurity compliance and HIPAA compliance for EMS. Additionally, we offer managed IT support and virtual CIO services specifically tailored for fire departments.

Multiple office phones connected on a table with a laptop in the foreground.

Telephony Solutions

Animated in the best way possible

Animated in the best way possible

From apparatus bay briefings to multi-agency incident command, our Teams Room solutions and Teams Voice phone systems ensure that your fire department IT services are top-notch. With crystal-clear video conferencing and reliable cloud calling that works everywhere you do, we also prioritize cybersecurity compliance and HIPAA compliance EM

From apparatus bay briefings to multi-agency incident command, our Teams Room solutions and Teams Voice phone systems ensure that your fire department IT services are top-notch. With crystal-clear video conferencing and reliable cloud calling that works everywhere you do, we also prioritize cybersecurity compliance and HIPAA compliance EMS. Count on our managed IT support and virtual CIO for your fire department to keep your communication seamless.

Man on a TIME cover about modern cloud-first fire departments.

Cloud First

Animated in the best way possible

Cloud First

Our cloud-first approach transforms fire department IT services by moving your department from aging servers and station-bound systems to secure, accessible anywhere solutions built on Microsoft 365 and Azure. This transformation ensures cybersecurity compliance and HIPAA compliance for EMS, featuring automatic updates, 99.9% uptime, inte

Our cloud-first approach transforms fire department IT services by moving your department from aging servers and station-bound systems to secure, accessible anywhere solutions built on Microsoft 365 and Azure. This transformation ensures cybersecurity compliance and HIPAA compliance for EMS, featuring automatic updates, 99.9% uptime, integrated disaster recovery, and the ability to spin up resources instantly during major events - all while reducing your total IT spend with managed IT support and the guidance of a virtual CIO for the fire department.

Frequently Asked Questions

Please reach us at info@itmedic.ai if you cannot find an answer to your question.

We're an IT company built BY first responders FOR first responders. Our team has 150+ combined years in fire/EMS service alongside our Microsoft certifications and corporate experiences. We understand your world because we live it. 

ITMedics are current and former Fire & EMS workers who also hold advanced IT certifications and degrees. We've run calls, worn the gear, and understand the 24/7 nature of emergency services related technologies.  We don't just get you, we are you.

While fire departments are our primary focus, we also serve EMS agencies, emergency management, small government, and other public organizations. Our expertise translates well across all emergency services. 

Absolutely. We can supplement your current IT resources, work alongside existing staff, or serve as your complete IT department. We're flexible and focus on what works best for your department. 

Yes. We have extensive experience with fire service technology including CAD systems, RMS platforms, MDTs, station alerting, and more. We work with all major vendors and can help integrate these systems. 

Our team holds various Microsoft certifications including MCTS, MVP, MCSE, MCDBA, Microsoft 365 Certified, Azure Administrator, and Power Platform certifications. We're also a Microsoft Partner. 

Yes. We specialize in Microsoft 365 and Azure migrations designed specifically for public safety needs. We'll ensure your cloud transition maintains security, compliance, and operational readiness. 

Absolutely. We're experts in CJIS, HIPAA, and other public safety compliance requirements. We provide comprehensive cybersecurity services from assessments to incident response. 

We typically begin with an IT assessment to understand your current environment and challenges. From there, we develop a customized plan that fits your needs and budget. 

We serve departments of all sizes. Our scalable solutions and virtual CIO services are perfect for smaller departments that need enterprise-level IT without the enterprise budget. 

Our pricing varies based on department size and service needs. We offer flexible options from hourly support to comprehensive managed services. 

Yes. We're familiar with AFG, SAFER, and other grant programs. We can provide technical specifications, budgets, and supporting documentation for your grant applications. 

Actually, our specialized knowledge often saves departments money. We know exactly what you need (and don't need), prevent costly mistakes, and get it right the first time. 

We provide remote and on-site services support in the United States and Canada. Our cloud-based tools allow us to support departments anywhere.  We've started out in the Puget Sound area and have been expanding from there.

As an IT company we have built-in automations for getting you help right away, and beyond that we typically respond within 2 hours. We triage based on operational impact - just like emergency response. 

We understand the unique challenge of IT failures during active incidents. Our team provides priority response during major events and can even maintain on-site presence during planned events. 

Contact Us

Better yet, see us in person!

Let's start the conversation to modernize your operations with an updated IT Roadmap that enhances your fire department IT services while ensuring cybersecurity compliance. We can also address HIPAA compliance for EMS and provide managed IT support to help you streamline operations. Consider a virtual CIO for your fire department to guide you through these changes.

ITMedic

(206) 666-3885 Headquartered in the Puget Sound serving customers in the United States and Canada

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