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(425) 242-3378

IT is whoever on C shift is good with computers.

The Readiness Check: thirty minutes on Teams, free.

Know where your department's technology stands, and what to fix first.

Know where your department's technology stands, and what to fix first.Know where your department's technology stands, and what to fix first.Know where your department's technology stands, and what to fix first.
Discuss your department's IT
Download the checklist (Word, free)

IT is whoever on C shift is good with computers.

The Readiness Check: thirty minutes on Teams, free.

Know where your department's technology stands, and what to fix first.

Know where your department's technology stands, and what to fix first.Know where your department's technology stands, and what to fix first.Know where your department's technology stands, and what to fix first.
Discuss your department's IT
Download the checklist (Word, free)

352-point IT Readiness Assessment Checklist

Modernizing Public Safety IT, our newsletter on LinkedIn

Author of the Emergency Services IT Assessment Guide

Author of the Emergency Services IT Assessment Guide

Modernizing Public Safety IT, our newsletter on LinkedIn

Author of the Emergency Services IT Assessment Guide

Modernizing Public Safety IT, our newsletter on LinkedIn

Modernizing Public Safety IT, our newsletter on LinkedIn

Modernizing Public Safety IT, our newsletter on LinkedIn

Built for CJIS and HIPAA environments

Fixed-fee, fixed-scope assessments, with their prices published

Modernizing Public Safety IT, our newsletter on LinkedIn

Fixed-fee, fixed-scope assessments, with their prices published

Fixed-fee, fixed-scope assessments, with their prices published

Fixed-fee, fixed-scope assessments, with their prices published

Independent of every product we assess

Fixed-fee, fixed-scope assessments, with their prices published

Fixed-fee, fixed-scope assessments, with their prices published

Who we help

Fire, EMS or dispatch

City, county or public agency

City, county or public agency

You're in the right place: the rest of this page is written for you.

See your next step

City, county or public agency

City, county or public agency

City, county or public agency

Records requests, council packets, and a Microsoft bill nobody has checked? Start with what you're already licensed for.

Book the Readiness Check

School or college

Business or practice

Business or practice

Devices, accounts, and AI rules your staff can follow. Start with what your Microsoft licenses already include.

Book the Readiness Check

Business or practice

Business or practice

Business or practice

You're already paying for Copilot. Is anyone using it?

Book the Readiness Check

Sound familiar?

"We're on GCC. What are we actually licensed for?"

"Three systems, one incident, typed in three times."

"We're on GCC. What are we actually licensed for?"

And what does CJIS let you do with it? Know what you already own before you buy, or sign, again. Start with: the Readiness Check.

"A commissioner asked what our AI safeguards are."

"Three systems, one incident, typed in three times."

"We're on GCC. What are we actually licensed for?"

Have a one-page answer your board can adopt. Start with: the Readiness Check, then an assessment.

"Three systems, one incident, typed in three times."

"Three systems, one incident, typed in three times."

"Three systems, one incident, typed in three times."

Know where you stand and what to fix first, before next year's budget is set. Start with: the checklist, then an assessment.

What we fix

Microsoft 365

Microsoft 365

Microsoft 365

Modernize and simplify your environment, starting with what you already license.

Cybersecurity

Microsoft 365

Microsoft 365

Identity, device and data security, set up and documented for CJIS and HIPAA environments.

Stations and the field

Stations and the field

Stations and the field

Station networks, Wi-Fi, mobile devices and connectivity for crews.

IT leadership

Stations and the field

Stations and the field

An IT director's seat at your table without an IT director's salary line: the roadmap kept, the board reported to quarterly, the budget built with you each year.

See the full path

See how we work

These are open to anyone. Every demonstration runs on invented data, so no client's information is ever on screen.

The FDHQ Crew

We gave the company a management team

We gave the company a management team

Who the twelve FDHQ agents are, the professional standard each one reasons at, and what makes them different: written charters, hard limits, a validation gate, and an audit trail. Nothing dispatches.

Meet the crew

We gave the company a management team

We gave the company a management team

We gave the company a management team

Twenty AI agents with written job descriptions run the back office of a real consulting business. Here is the architecture, the guardrails, and a live dashboard you can click through.

Read the story

Chain of custody for an AI answer

We gave the company a management team

Chain of custody for an AI answer

Watch a question travel through twenty AI specialists, six checks and a gate before a person sees a word. The board plays fictional cases and explains every handoff as it happens.

Watch the board

Know where you stand. Plan with your board. Start the fixes.

Know where you stand

Know where you stand

Know where you stand

Your department scored against the public safety IT readiness checklist (10 areas, 176 controls), and the three things to fix first.

Plan with your board

Know where you stand

Know where you stand

Every finding sequenced with an owner, an effort estimate and the grant or budget line it maps to. We present the findings to your board ourselves.

Start the fixes

Know where you stand

Start the fixes

The roadmap's first items done, measured against the same checklist you were scored on.

See what each step includes

Choose your next step

Just researching?

Weighing your options?

Weighing your options?

IT Readiness Assessment Checklist · Word · free


The checklist our assessments score against: 10 areas, 176 controls, 352 points.


Work through your own department's IT, at your own pace, and see where the gaps are.


No email needed. A free planning aid, not a certification, audit or legal advice.

Download the checklist

Weighing your options?

Weighing your options?

Weighing your options?

The Readiness Check · 30 minutes on Teams · free


Thirty minutes on Teams, one page back within two business days.


If your department is on GCC, the first question is what your tenant is actually licensed for. The page tells you what you have, what CJIS lets you do with it, and where to start.


Nothing to prepare, no admin access, no pitch at the end.

Book the Readiness Check

Ready to start?

Weighing your options?

Ready to start?

IT assessments for fire, EMS and public safety


Three fixed-fee, fixed-scope assessments. Each ends in a decision your board can vote on, not a binder.


We present the findings to your board ourselves.


Fixed fee, fixed scope. The three prices are on our Assessment Packages page.

Book a Discovery Call

Why ITMedic

We are independent of every product we assess: if the answer is that you already own the control and have not switched it on, that is what the report says.


Every assessment is run by us.


ITMedic · Green IT Consulting, LLC · Snoqualmie, Washington


Microsoft, Windows, Microsoft 365 and Copilot are trademarks of the Microsoft group of companies. ITMedic is an independent consultancy and is not affiliated with or endorsed by Microsoft.

More about us

Questions buyers ask

No. We start with the license-to-control gap: what your tenant already owns and has not switched on, before anything new is proposed.


The price we quote is the price on the invoice. The scope is the scope section of the proposal you sign. If the work takes more of our time than that section describes, that is our cost, not yours.


Yes. Every assessment can be billed by purchase order or split across two budget years; the terms are on each assessment.


Not for the Readiness Check: nothing to prepare, no admin access. The Pulse Check is read-only; nothing is installed or changed.


We can't promise a grant. The Comprehensive Assessment includes a grant alignment memo that tags each roadmap item with the grant or budget line it maps to. Check current programs with your grant administrator.


Your agency's purchasing policy decides how you can buy. Tell us the process you follow, and we'll give you what it asks for: a written proposal, a quote, or a response to your solicitation.


Contact Us

Drop us a line!

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Better yet, see us in person!

You've got enough to worry about. Your technology, including cybersecurity compliance for your fire department, shouldn't be one of them. Book a free Discovery Call and let's discuss where you are, where you want to be, and how ITMedics can assist you with HIPAA compliance for EMS, managed IT support, and even serve as your virtual CIO for your fire department.

ITMedic

(206) 666-3885

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Modernizing Public Safety IT

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A weekly read on the IT problems fire, EMS and dispatch agencies are working through, and what to do about them.

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