Capabilities

ITMedic (Green IT Consulting, LLC), whose team of experts customers know as the ITMedics, is a Washington small business that serves as the virtual CIO/CTO office for fire departments, EMS agencies, dispatch centers and public safety organizations. We deliver managed IT, cybersecurity and compliance, Microsoft 365 and cloud services, governed AI adoption, connectivity, and strategic planning tailored to 24x7 emergency operations.

• Exclusive focus on fire, EMS, and public safety: 24x7 operational environments where downtime affects response, and where PHI and CJI are handled every shift.
• We run our own operations on AI agents across the Microsoft and Claude stacks, so our guidance on where AI is safe with regulated data comes from practice, not slideware.
• Owner-led delivery with direct access to the principal, lean overhead, and calm, structured incident and change management.
• Federal and defense delivery background: secure collaboration platforms for the Department of Energy, Oak Ridge National Laboratory, Naval Intelligence, the U.S. Navy and USDA, now applied to local public safety.

Recent work for Washington fire districts and regional fire authorities includes a complete infrastructure build and consortium breakaway across eight stations with a new Microsoft 365 GCC tenant and 160+ devices; an IT assessment and Microsoft Fabric modernization roadmap covering 20 years of operational data across 15 systems; a compliance assessment benchmarked against NIST CSF 2.0, WaTech, NFPA 1600, HIPAA and CJIS with a 12-month remediation roadmap; crisis stabilization of expiring monitoring, VPN and backup systems with an emergency Teams Phone cutover; and vCIO advisory to command staff on a four-year IT budget, succession planning and staffing models. References are available on request.

Edward F. (Ted) Green, founder and principal, has 27+ years of enterprise Microsoft experience across 120+ organizations in federal, defense, public safety, healthcare and finance, and ten years of frontline EMS experience as an EMT. Green IT Consulting, LLC has operated since 2009, and ITMedic has been its brand for public safety work since 2024. He designed secure collaboration platforms for the U.S. Department of Energy, Oak Ridge National Laboratory, the Department of Naval Intelligence, the U.S. Navy and USDA; served as Director of Portals at Planet Technologies, a Microsoft Federal Partner of the Year; led the City of Port Angeles Office 365 to GCC migration on time with zero failures; and advised Baker Boyer Bank on IT strategy for six years. He is the author of The Emergency Services IT Assessment Guide and the IT Readiness Assessment Checklist, a board member of the IAMCP Seattle Chapter, and a former member of the Bill & Melinda Gates Foundation Technology Advisory Board.